Innovis® works with both financial institutions and consumers. We help our customers solve problems surrounding identity verification, authentication, accounts receivable, credit risk, and fraud prevention. We assist consumers with understanding and managing their Innovis credit report.

As an Innovis employee, you’ll be part of a knowledgeable, tight-knit team that emphasizes understanding our customers and consumers challenges and providing the right solutions to solve them. We value team collaboration and open communication, and are there to support and challenge one another.

If you are looking to join an organization where your voice will be heard and your work will have a positive impact, then Innovis may be the right fit for you.

www.innovis.com

TITLE: Integrations Project Manager

REPORTS TO: VP Strategic Solutions

STATUS: Salaried

LOCATION: Hybrid - This role requires in-office attendance several days per month at our Columbus, OH office or our Philadelphia, PA, with the flexibility to work remotely for the rest of the month

SCHEDULE: Monday – Friday, 8:00 AM – 5:00 PM

PAY: $90,000 - $105,000/yr

JOB SUMMARY: The Integrations Project Manager serves as the project lead for client API integration projects, managing cross-functional performance improvement initiatives across multiple directives. This role combines technical expertise with relationship management to drive measurable business results in API integrations, support sales initiatives, and ensure successful project delivery from conception through implementation.

JOB RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, with or without reasonable accommodation:

Project Planning & Management

• Develop comprehensive project plans that align customer requirements with organizational strategic objectives and priorities
• Lead API implementation projects alongside customers to ensure timely deliverables, compliance with regulatory requirements, and completion of best-in-class designs
• Manage end-to-end project lifecycle using QuickBase tracking, including project planning, contract management, fee coordination, and compliance requirements
• Establish, monitor, and report on key performance indicators (KPIs) and project metrics to track progress against milestones and deliverables
• Apply process improvement methodologies to drive operational excellence and measurable performance gains

Technical Integration & Support

• Develop expertise in third-party systems (CRM, POS, LOS, Orchestration Platforms) and collaborate with Solutions Engineers to optimize integration solutions
• Oversee integration process including development support, compliance reviews, and partner marketing opportunities
• Provide technical support for integration questions and coordinate escalations with Interface Support, Product Development, and Solutions Engineers as needed
• Support and promote adoption of the Readme Developer portal among clients and partners

Stakeholder Communication & Customer Engagement

• Communicate proactively with stakeholders and project teams to identify challenges, develop solutions, and implement efficiency improvements
• Deliver presentations and demonstrations to customers and internal stakeholders both onsite and virtually
• Anticipate future project needs through direct customer engagement and monitoring of industry trends and best practices
• Maintain detailed documentation and information sheets on business partners and integration projects

• Support sales efforts by creating user lists, attending partner conferences, and developing education materials on interfaces

Other

• Travel to various locations as needed to support project implementation and stakeholder engagement
• Other duties as assigned

QUALIFICATIONS:

• High school diploma or equivalent required
• Minimum 3-5 years of project management experience with proven leadership capabilities and self-directed work style
• Minimum 3 to 5 years of experience in the consumer reporting industry, including credit bureaus specialty consumer reporting agencies, data aggregators, or risk management services providers
• Strong understanding of technical concepts including APIs, OAuth, JSON, and integration processes
• Knowledge of process improvement methodologies such as Lean, Six Sigma, or Agile
• Expert-level proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Visio and other project management tools such as Jira, Quickbase, and Salesforce
• Excellent presentation and communication skills for both technical and non-technical audiences, including senior leadership
• Advanced analytical and problem-solving skills with data-driven decision-making approach
• Experience with or willingness to learn AI tools and emerging technologies

PREFERRED QUALIFICATIONS:

• Bachelor's degree in Business Administration, Engineering, Computer Science, or related field
• PMP (Project Management Professional) or equivalent certification
• Knowledge of Fair Credit Reporting Act (FCRA) regulations and compliance requirements

REMOTE WORK REQUIRMENTS:

• Stable, high-speed internet connection

• Experience with teleconferencing

• Access to a quiet workspace
• Smartphone/mobile device

PHYSICAL DEMANDS: While performing the responsibilities of the job, the person in this position will be required to frequently communicate information so others will understand. The person in this position must be able to remain in a stationary position at least 50% of the time and must be able to lift up to 15 pounds at times. The person in this position may need to occasionally move about the inside of an office. The person in this position may need to position self to maintain files in a cabinet and place computers under a desk or in a cabinet. This position requires ability to constantly observe typewritten text on a computer screen. The person in this role is required to operate a laptop and use a telephone regularly. The person in this position may be required to travel throughout the USA by automobile or airplane which may require overnight lodging.

WORK ENVIRONMENT: While performing the duties of this job, the person in this role may be in a stationary position in an office setting and may be exposed to quiet to moderate noise level.

OTHER DUTIES: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. This job description is subject to change at any time.

Innovis is committed to equal opportunity employment, and employment decisions are based on merit, qualifications, and abilities. Employment-related decisions are not influenced or affected by an employee’s race, color, gender, age, religion, national origin, disability, citizenship, military status, sexual orientation, genetic information, or any other category protected by federal, state or local law. The Company endorses a work environment free from discrimination and harassment.

Benefits We Offer:

Innovis offers comprehensive healthcare benefits to eligible employees including: medical, HSA, prescription, vision, dental. Our benefits also include life insurance, short & long-term disability, Roth and 401K with possible company match and profit sharing, an Employee Assistance Program (EAP), Time Away from Work (TAFW) and paid holidays - plus employee referral bonuses, and role-based professional development opportunities.

Innovis is committed to equal opportunity employment, and employment decisions are based on merit, qualifications, and abilities. Employment-related decisions are not influenced or affected by an employee’s race, color, gender, age, religion, national origin, disability, citizenship, military status, sexual orientation, genetic information, or any other category protected by federal, state or local law. The Company endorses a work environment free from discrimination and harassment.

We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to complete the application process or perform the essential functions of the position, please let us know.

This posting will remain open until filled.