Job Overview

This role is responsible for overseeing the end-to-end billing cycle, ensuring timely and accurate invoicing, optimizing collection processes, and maintaining strong internal controls. The ideal candidate will bring strong leadership skills, financial acumen, and a proactive approach to improving cash flow and operational efficiency.
Duties and responsibilities

Supervise and manage a team of billing specialists, providing guidance and support to ensure the accuracy and efficiency of billing processes.
Prepare and monitor monthly billing and collection reports, ensuring submission within the required timeline.
Oversee the timely and accurate generation of invoices for clients, ensuring that all billing information is correct and in compliance with company policies and procedures.
Review and analyze billing data and reports to identify any discrepancies or errors, taking appropriate actions to resolve them.
Collaborate with other departments, to ensure that billing processes are aligned with overall business objectives and customer satisfaction goals.
Develop and implement billing strategies and best practices to optimize efficiency and improve the accuracy of billing processes.
Monitor and maintain client accounts, ensuring that all billing records are up to date and accurately reflect the services provided.
Address and resolve client inquiries and disputes regarding billing issues, providing excellent customer service and maintaining positive relationships.
Prepare and present regular reports to management on billing activities, financial performance, and any issues or opportunities for improvement.
Train and mentor billing specialists, providing ongoing support and professional development opportunities to enhance their skills and knowledge.

Qualifications

Strong leadership and management skills, with the ability to motivate and inspire a team.
Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and meet deadlines.
Exceptional analytical and problem-solving skills, with the ability to identify and resolve billing discrepancies and issues.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal teams and build strong relationships with clients.
Strong knowledge of billing procedures and best practices, with a solid understanding of financial principles.
Strong computer skills, including proficiency in Microsoft Office Suite, particularly Excel and Word.

RCI: Finance Supervisor (Billing and Collection)

Job Type

Description

Skills