Location: Pasig City

Work Schedule: Fully Onsite | Dayshift | Monday - Friday

The Corporate Learning and Development (L&D) Specialist will be responsible for identifying learning needs, designing and implementing training programs, managing learning platforms, and partnering with business leaders to develop a high-performing workforce.

The ideal candidate comes from a technology, digital, IT, software, telecommunications, fintech, or similar fast-paced corporate environment and has experience supporting both technical and non-technical employee populations.

Key Responsibilities:

Learning Needs Analysis and Strategy

• Partner with business leaders, department heads, and HR teams to identify organizational, departmental, and individual learning and development needs.
• Conduct training needs assessments through surveys, interviews, performance reviews, skills gap analyses, and stakeholder consultations.
• Develop annual learning and development plans aligned with business objectives and workforce capability requirements.

Training Design and Development

• Design, develop, and update training materials, facilitator guides, e-learning modules, job aids, and learning resources.
• Create engaging learning experiences using adult learning principles and instructional design methodologies.
• Collaborate with subject matter experts to build role-specific and functional training curricula.

Training Delivery and Facilitation

• Facilitate instructor-led, virtual, and hybrid training programs for employees across various levels.
• Deliver onboarding programs for new hires to support successful integration into the organization.
• Conduct workshops focused on leadership development, professional skills, communication, collaboration, and organizational effectiveness.
• Support technical learning initiatives in partnership with IT, Engineering, Product, Digital, and Technology teams.

Learning Management and Administration

• Manage training calendars, schedules, participant registrations, attendance records, and learning documentation.
• Coordinate with internal and external training providers, facilitators, and vendors.
• Ensure compliance training programs are completed within required timelines.
• Maintain training budgets and monitor resource utilization where applicable.

Performance and Capability Development

• Support the development and implementation of competency frameworks and career development programs.
• Partner with managers to create learning pathways that support employee growth and succession planning initiatives.
• Contribute to leadership development and high-potential employee programs.

Learning Evaluation and Continuous Improvement

• Measure training effectiveness using participant feedback, assessments, performance metrics, and business outcomes.
• Analyze learning data and prepare reports, dashboards, and recommendations for stakeholders.
• Track key learning metrics such as participation rates, completion rates, assessment scores, and learning impact.

Stakeholder Management

• Build strong relationships with business leaders, department managers, and key stakeholders.
• Act as a trusted advisor on learning and capability development initiatives.
• Present learning recommendations, progress updates, and performance reports to management.
• Collaborate with Talent Acquisition, HR Business Partners, Organizational Development, and other HR functions to support workforce development objectives.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Education, Organizational Development, Business Administration, Information Technology, Communications, or a related field.
• Minimum of 3-5 years of experience in Learning and Development, Talent Development, Organizational Development, Corporate Training, or related HR functions.
• Experience working in technology, software, IT services, telecommunications, fintech, digital, e-commerce, or similar industries is highly preferred.
• Demonstrated experience designing and facilitating corporate training programs.
• Familiarity with competency frameworks, career development programs, and performance improvement initiatives.
• Experience using Learning Management Systems (LMS) and digital learning platforms.
• Familiarity with e-learning development tools and virtual learning technologies.
• Experience analyzing learning metrics and preparing management reports.