About us

Counsyl is a technology company that strives to give millions of men and women access to vital information about their bodies, helping them confidently make choices about their lives. The team consists of world class engineers, scientists and clinical experts as well as a renowned engineering and scientific advisory board. Counsyl integrates sophisticated technology with custom robotic automation in its accredited medical laboratory. This focus on technology has made Counsyl a leader in helping patients and doctors communicate about medical results in real time. Its products have won the Wall Street Journal’s Innovation Award for Medicine, and have been named one of Scientific American's "Top 10 World Changing Ideas."

Counsyl’s Family Prep Screen has already helped hundreds of thousands of people discover critical information before having children, and the Counsyl platform extends beyond family preparation to include inherited cancer screening. Counsyl has raised a total of $93M and is privately funded by Founders Fund, Felicis Ventures, Rosemont Seneca Technology Partners, Goldman Sachs, and Google executive David Drummond.

About you

The Director of Sales Operations is responsible for the overall productivity and effectiveness of the commercial team. Reporting to the National Director of Sales, the DSO will work closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the commercial organization supported. The DSO will manage support functions essential to sales force productivity. These include planning, reporting, quota setting, sales process optimization, sales job design, sales program implementation, sales compensation design and administration.

• 3 to 5 years experience in a business to business sales environment as an individual contributor and manager

• Holds a BS, MBA or PhD in a quantitative discipline from a competitive school

• A demonstrated ability to lead people and get results through others

• Detail-oriented

• Excellent interpersonal and communication skills including presentation skills

• Experience with programming languages, statistical computing languages and Salesforce.com

• Ability to organize and manage multiple priorities

What you’ll do

• Manage and work with a team of sales operations analysts to support the entire commercial organization

• Provide data analyses to drive strategic decision-making within the organization and in the commercial team

• Perform various analyses on sales performance, productivity, deployment and resource allocations

• Act as point of contact and onsite expert for Salesforce.com and other sales related tools

• Develop a tracking dashboard and mechanisms to measure progress and monitor key sales statistics most relevant to growth levers

• Spot trends and recommend sales strategies for improvement based on market research and competitor analysis

• Proactively identify opportunities for sales process improvement by working closely with sales management and inspecting the sales process quality